Introduction:

By using our website and purchasing from Madelynn Romano Illustration, you agree to these Terms of Service. Please read them carefully before making any transactions.

1. General Information:

   Madelynn Romano Illustration and Madelynn Romano Design is operated by Madelynn Romano, a freelance illustrator and shop owner based in Leiden, Netherlands. These Terms apply to all website visitors, users, and customers.

2. Products and Services:

   We offer custom and original artwork for purchase, including physical prints and digital downloads. Our website accurately describes all products and services.

3. Order Processing:

   Once you place an order, you will receive an email confirming your purchase. Orders are processed and shipped according to our shipping policy. Please ensure that all information you provide is accurate, as we are not responsible for errors in shipping or delivery caused by incorrect details.

4. Payment: All prices are listed in euros and include applicable taxes. Payment is processed through Stripe. We accept major credit and debit cards and other payment methods offered at checkout.

5. Shipping and Delivery: We ship to the EU and USA. Shipping times vary depending on your location. Once your order is shipped, you will receive a tracking number (if applicable). Please see our shipping policy for more details on estimated delivery times.

6. Returns and Refunds

   Custom Artwork: All sales for custom artwork are final, with no returns or exchanges unless stated otherwise on the individual product page listing.

   Original Prints: All sales of original artwork are final. We do not accept returns for changes in preference or minor imperfections inherent to hand-crafted pieces.

   If you have any concerns about your order, please contact us within 7 days of receiving it. We will do our best to resolve the issue.

7. Intellectual Property

   All artwork sold through this website remains the intellectual property of Madelynn Romano. You are granted a non-exclusive, non-transferable license to use purchased prints for personal use only. Commercial use, reproduction, or distribution of the artwork is strictly prohibited without written permission.

8. Limitation of Liability

   We are not responsible for any direct, indirect, incidental, or consequential damages from your use of our products or services.

9. Governing Law

   These Terms of Service are governed by and construed in accordance with the laws of the Netherlands and the European Union, without regard to its conflict of law principles.

10. Changes to Terms

    We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately after you post them.